Your crew handles the jobs that keep coming back — so you can spend your time on the ones that matter. Here is what they take on.
Want to understand the full process? Read how your crew works, or check what it costs to run.
Every morning starts with a full inbox. Most of it is routine, some of it is urgent, and sorting it eats the first hour of the day.
Reads everything overnight, sorts and labels it, flags what genuinely needs you, and drafts or sends the routine replies from your own address.
You open your inbox already triaged, with a short list of what actually needs you.
Orders need chasing, stock needs checking, product details need updating. Individually small, collectively a part-time job.
Pulls order information, checks and updates stock, adds notes to orders, and reports on what needs attention.
The small jobs stop stacking up between the bigger ones.
Customers ask the same things constantly, and the answers are already written down somewhere.
Learns from your own documents and answers from them — on your website or in your inbox — instead of guessing.
Customers get answers immediately, and they're your answers.
Something needs checking regularly, and it only matters when it changes.
Watches it on a schedule and acts when something new turns up.
You stop remembering to check.
Add your first crew member and see what it takes off your plate. More when you’re ready.
